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FAQs

Southern Service

Have a plumbing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What should I do about a burst pipe?

    When facing a burst pipe, it's crucial to act swiftly. Begin by turning off the main water supply to prevent further flooding. Next, ensure your safety by shutting off electricity in the affected area. Once these immediate steps are taken, it's advisable to contact a professional plumber who offers 24-hour emergency services.

  • What should I do when my toilet overflows?

    If you're experiencing a toilet overflow, don't panic. First, locate the shut-off valve behind the toilet and turn it clockwise to stop the water flow. After that, clean up any spilled water to minimize damage. Once the immediate situation is under control, it's recommended to contact a professional plumber to address the root cause of the overflow.

  • What should I do when my toilet runs until I jiggle the handle?

    A constantly running toilet can waste significant amounts of water. This issue often stems from a stuck handle or a faulty flapper. You may attempt to resolve it by lubricating or tightening the handle. However, if the problem persists, it's advisable to consider replacing the flapper or seeking professional plumbing assistance for a long-term solution.

  • How do I unclog my tub?

    Dealing with a slow-draining tub can be frustrating. This issue is commonly caused by accumulated hair, soap scum, or debris. You might be able to resolve it using a drain snake to reach deeper blockages. However, if the clog is located far down the line, professional drain cleaning and repair services may be necessary.

  • Can I drain water from my dishwasher?

    If your dishwasher isn't draining properly, it could be due to a clog or an issue with the strainer basket. Before calling a professional, you can inspect the drain hose for blockages or clean out the strainer basket. If these steps don't resolve the issue, the problem may be more complex, necessitating professional repair services.

  • How can I fix my garbage disposal?

    When dealing with a malfunctioning garbage disposal, safety is paramount. First, turn off the unit and disconnect it from the power source. Carefully inspect for any obstructions like small objects or food particles. If you find a blockage, remove it, then check the breaker and reset the disposal. For persistent issues, it's advisable to contact a professional plumber to prevent potential damage.

  • Why is my faucet leaking?

    Faucet leaks are a common plumbing issue that can waste significant amounts of water. These leaks often result from worn-out gaskets, valves, or o-rings. While some leaks can be fixed by replacing these parts, persistent leaks may indicate more serious issues such as pipe corrosion. For an accurate diagnosis and repair, it's advisable to consult with a professional plumber.

  • Why is my water bill so high?

    An unexpected increase in your water bill often indicates a hidden leak. Even if water isn't visibly pooling, it could be leaking into walls, under floors, or in your yard. Checking your water meter can help confirm a leak, but identifying its exact location typically requires professional expertise. Prompt action is crucial to prevent more extensive damage.

  • Should I install a tankless hot water heater?

    Tankless hot water heaters are gaining popularity due to their energy efficiency and continuous hot water supply. Unlike traditional models, they heat water on demand, potentially reducing utility costs. If you're considering an upgrade, it's advisable to consult with a professional plumber to determine if a tankless system is compatible with your home's plumbing configuration.

  • Is it normal for pipes to rattle?

    Rattling pipes, often referred to as water hammer, can indicate more than just a minor annoyance. This noise may suggest loose pipes or excessive water pressure. Unsecured pipes can eventually wear out or burst, leading to water damage. If you're experiencing noisy pipes, it's advisable to have a professional plumber inspect them to ensure proper security and safe water pressure levels.
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